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How to analyse talk in institutional settings: A casebook of methods

McHoul, A. and Rapley, M. (2001) How to analyse talk in institutional settings: A casebook of methods. Continuum: A Bloomsbury Company, London, England.

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Three approaches to analyzing institutional talk are introduced by internationally-recognized experts: Conversation Analysis, Discursive Psychology and Critical Discourse Analysis. The main section of the book ("Applications") illustrates these approaches by taking the reader through the process of analysis in such instances as how pilots talk in aircraft cockpits, how computer helpdesks work and how political speeches are constructed. Finally, the book opens up some theoretical and methodological controversies that occupy practitioners today. In this way, readers are introduced to the most recent ways of seeing how talk is critical to making the modern world work.

Item Type: Book
Murdoch Affiliation: School of Media, Communication and Culture
Publisher: Continuum: A Bloomsbury Company
Copyright: 2001 Alec McHoul, Mark Rapley and contributors
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