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The interrelationships between followers’ perceptions of leader’s information-processing styles, influencing tactics and integrating conflict-handling style

Ceglinski, Sonia (2020) The interrelationships between followers’ perceptions of leader’s information-processing styles, influencing tactics and integrating conflict-handling style. Masters by Coursework thesis, Murdoch University.

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Abstract

This study is the first to examine the direct connections between information-processing styles, as described by Cognitive-Experiential Theory (CET), the rational persuasion and inspirational appeals tactics, and the integrating conflict-handling style, together; and whether these influence tactics mediate the relationship between information-processing systems and the integrating conflict-handling style. Using a cross-sectional, other-report questionnaire design, data were collected using anonymous online surveys examining CET information-processing styles, influencing tactics, and the integrating conflict-handling style. A total of 129 participants rated how their line managers think, use the rational persuasion and inspirational appeals influence tactics, and use the integrating conflict-handling style. The results showed that leader’s perceived thinking styles, especially rational thinking, was positively related to their perceived use of the effective influencing tactics, rational persuasion and inspirational appeals, and the use of the effective integrating conflict-handling style. Experiential thinking was weakly, and positively, related to their use of the inspirational appeals tactic. The integrating conflict-handling style had a positive relationship with both the rational persuasion and inspirational appeals tactics. This study provides new empirical support for a relationship between CET information-processing systems, influencing tactics and the integrating conflict-handling style. These findings have implications for selection and training of leaders.

Key words: Cognitive-experiential theory, CET, information-processing, conflict-handling styles, influencing tactics.

Item Type: Thesis (Masters by Coursework)
Murdoch Affiliation(s): Psychology, Counselling, Exercise Science and Chiropractic
Notes: Note to the author: If you would like to make your thesis openly available on Murdoch University Library's Research Repository, please contact: repository@murdoch.edu.au. Thank you.
Supervisor(s): Curtis, Guy, Steele, Andrea and Ditchburn, Graeme
URI: http://researchrepository.murdoch.edu.au/id/eprint/60866
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