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The effects of clinical supervision and self-efficacy on compassion fatigue and compassion satisfaction in helping professionals

Laulita, Racquel (2020) The effects of clinical supervision and self-efficacy on compassion fatigue and compassion satisfaction in helping professionals. Masters by Coursework thesis, Murdoch University.

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Helping professionals are regularly exposed to adverse thoughts, emotions, and distressing matters as shared by their clients, with this engagement now understood to bear a cost to the carer. Compassion fatigue is identified as one such notable stress response that can have a detrimental impact on an employee’s well-being, which can subsequently affect the organisation. Compassion satisfaction is the differing construct that pertains to the positive results gained from helping another through their job and can buffer the harmful effects of compassion fatigue. Having a broader understanding of the antecedents to these constructs can help improve employee welfare and organisational outcomes. The current study explored a mediation model and examined whether the perceived quality of clinical supervision had a direct and indirect effect on compassion fatigue and compassion satisfaction via self-efficacy. Eighty-five helping professionals from Psychology or Social Work fields participated in this study. Results found significant indirect effects between perceived clinical supervision and compassion fatigue (negative effect), and compassion satisfaction (positive effect), as mediated by general self-efficacy. However, there was no evidence that the perceived quality of clinical supervision influenced either compassion fatigue or compassion satisfaction directly, independent of their effect on general self-efficacy. The findings have implications on organisations and may influence decisions to mandate and fund clinical supervision for their employees. Further, the results highlight the clinical supervision process, and the need to structure the sessions to promote general self-efficacy within the helping professional.

Item Type: Thesis (Masters by Coursework)
Murdoch Affiliation(s): Psychology, Counselling, Exercise Science and Chiropractic
Notes: Note to the author: If you would like to make your thesis openly available on Murdoch University Library's Research Repository, please contact: Thank you.
Supervisor(s): Heritage, Brody
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