Visitor satisfaction at a Conservation Category remnant wetland on the Swan Coastal Plain

Parker, J., Simpson, G. and Newsome, D. (2018) Visitor satisfaction at a Conservation Category remnant wetland on the Swan Coastal Plain. Ecology, People & Environment, 5.15 - Lake Claremont .

Abstract

This research project focused on surveying visitors about the importance of facility provision and the management of urban public open space (POS) using the Importance-Performance Analysis (IPA) tool1. IPA can be used to survey the experiences and perceptions of POS users and can identify opportunities for management and resourcing improvement(s). IPA surveys can thus reveal valuable information in regard to:

1. Decision making based on the activities, perceptions and satisfaction of POS users;
2. Providing evidence based reasons (in respect of community support for both management actions and expenditure) for prioritising the installation, upgrading and/or removal of infrastructure and/or services;
3. Enhancing the environmental, recreation, and educational outcomes of POS; and
4. Strengthening relationships and trust between POS users and the relevant land manager(s).

Publication Type:	Others
Murdoch Affiliation:	School of Veterinary and Life Sciences
Publisher:	Murdoch University
URI:	http://researchrepository.murdoch.edu.au/id/eprint/42399

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