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The craze for efficiency: universal service in Australian telecommunications

Joseph, R.A. (2001) The craze for efficiency: universal service in Australian telecommunications. info, 3 (1). pp. 73-82.

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Looks at the shift in emphasis in Australia, from a historical perspective and examines the growing fears in the community that citizens may become disenfranchised as a result. Argues that a slavish adherence to efficiency through technological advance risks undervaluing the complementarity of information in the community. Concludes that focusing on efficiency and quantification moves away from noting the constitutional and democratic scope of telecommunications.

Item Type: Journal Article
Murdoch Affiliation(s): School of Business
Publisher: Emerald
Copyright: © 2001 MCB UP Limited
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