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Logistics improvement programs: The dynamics between people and performance

Larson, P.D. and Kulchitsky, J.D. (1999) Logistics improvement programs: The dynamics between people and performance. International Journal of Physical Distribution & Logistics Management, 29 (2). pp. 88-103.

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Looks at the impact of performance improvement initiatives on logistics people, as well as performance. Two of the most popular programs — EDI and outsourcing — have profound impact on people in logistics. Both outsourcing and EDI require cooperative relations to reach their full potential. However, based on a mail survey of Canadian logisticians, there is not necessarily a link between use of these programs and cooperative relations between shippers and carriers. Thus, there is a pressing need in logistics to better understand (and manage) the impact of outsourcing and EDI on people.

Item Type: Journal Article
Publisher: Emerald
Copyright: © 1999, MCB UP Limited
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