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Performance feedback and maintenance of staff behavior residential settings

Arco, L. and Birnbrauer, J.S. (1990) Performance feedback and maintenance of staff behavior residential settings. Behavioral Interventions, 5 (3). pp. 207-217.

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The literature on staff management reveals a problem in maintaining performance after training programs. The research suggests that maintenance will be maximized by providing regular feedback to relevant personnel, and that feedback, even when self‐management procedures are incorporated, should be based on independent observations of client behavior. Outcome measures should indicate changes in client behavior that are valued by staff. There are times, however, when process feedback is also necessary.

Item Type: Journal Article
Publisher: John Wiley and Sons Ltd
Copyright: © 1990 John Wiley & Sons, Ltd
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