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Perception and ranking of internet banking service quality from banker perspective in public and private banks in Egypt

Hussien, M.I., Abd El Aziz, R. and Oatley, G. (2014) Perception and ranking of internet banking service quality from banker perspective in public and private banks in Egypt. International Journal of Research, 1 (8).

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Abstract

This paper aims to collect decision maker’s perceptions and ranking of the Internet banking service quality in public and private banks in Egypt, this study uses seven key decision makers were also approached using semi-structured interviews to get the broader picture, where data was interpretively analysed and coded using Nvivo.

Publication Type: Journal Article
Publisher: EduPedia Publications (P) Ltd in Association with Other Institutional Partners
Copyright: (c) 2014 Miran I.Hussien, R. Abd El Aziz, O Giles
URI: http://researchrepository.murdoch.edu.au/id/eprint/35987
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