EDRMS users' information-seeking behaviour: Managerial and training challenges for record managers
Singh, P., Klobas, J.E. and Anderson, K. (2008) EDRMS users' information-seeking behaviour: Managerial and training challenges for record managers. Informaa Quarterly, 24 (3). pp. 28-33.
Drawing on findings of their field study on the information-seeking behaviour of 40 Electronic Document & Records Management System (EDRMS) users in 4 organisations using different EDRMS – published in the last 3 issues of IQ – the authors here set out to alert records managers to the managerial and training challenges they need to consider to better serve their EDRMS users.
|Publication Type:||Journal Article|
|Publisher:||Records Management Association of Australasia|
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