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Efficiency wages, public service motivation and effort in Malaysia: An empirical case study of Universiti Sains Malaysia

Ali, Musa (2013) Efficiency wages, public service motivation and effort in Malaysia: An empirical case study of Universiti Sains Malaysia. Professional Doctorate thesis, Murdoch University.

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Abstract

Until now, the bulk of the studies conducted on the relationships between efficiency wages, public service motivation (PSM), and effort focused exclusively on developed and advanced countries. Very little has been written about these relationships on developing countries. Finding additional knowledge on the experiences of the developing countries would not only be helpful in improving the efficiency of public employees in developing countries, but would also help to enrich and expand this field of knowledge. Perhaps of more importance is that this study were provides some rare glimpses into the dynamics of the relationship between public sector employers and employees in achieving their prescribed outcomes from a developing world perspective. Malaysia is taken as a case study to explore and highlight some common problems shared by many developing countries in improving the efficiency of their public employees. As far as the author could judge (after an extensive review of the literature), this is the first attempt to analyse the relationships between efficiency wages, PSM, and effort on Malaysia.

The relationships between efficiency wage, PSM, and effort were analysed and tested on the Malaysian public sector using Universiti Sains Malaysia (USM) as a case study. This study found employees’ effort levels in USM during the survey period were driven more so by PSM rather than by efficiency wages. This study also highlighted a few policy recommendations based on findings of this study.

Publication Type: Thesis (Professional Doctorate)
Murdoch Affiliation: School of Management and Governance
Supervisor: Taylor, Ranald
URI: http://researchrepository.murdoch.edu.au/id/eprint/16020
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