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End user development: What influences the relationship between satisfaction with tools and satisfaction with applications

McGill, T.J., Lee, C., Loh, G., Seow, H.H. and Wong, L. (2001) End user development: What influences the relationship between satisfaction with tools and satisfaction with applications. In: 4th Western Australian Workshop on Information Systems, 26th November, Perth

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Abstract

This study explored the possible role of four factors in the relationship between end user developers’ perceptions of their applications and their perceptions of the tools used to create them. Satisfaction with a user developed application was found to be significantly correlated with satisfaction with the tool used to create the application regardless of the provision of feedback about the application, or level of spreadsheet development knowledge. Previous experience with another spreadsheet development tool did however appear to influence the relationship, suggesting that end user developers would benefit from experience with a variety of development tools.

Publication Type: Conference Paper
Murdoch Affiliation: School of Information Technology
Publisher: University of Western Australia
Copyright: (c) The authors
URI: http://researchrepository.murdoch.edu.au/id/eprint/854
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