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Learning and quality improvements in the workplace: Two case studies

Harris, L., Hull, E.B. and Volet, S. (1997) Learning and quality improvements in the workplace: Two case studies. Murdoch University/Autralian National Training Authority, Murdoch University, Murdoch, W.A.

Abstract

This report presents the results of a project undertaken by Murdoch University in collaboration with the Hyatt Regency Perth and the Matilda Bay Brewing Company. The purpose of the project was to investigate the links between structural and cultural organisational change, workplace learning and quality improvements. The study identified a number of key elements which influence the links between organisational change, learning opportunities and quality improvements. In addition the study also highlighted the critical role that organisational cultures play in the process of change and identified possible conflicting values which can emerge when organisational change is perceived as reducing labour requirements.

Publication Type: Report
Murdoch Affiliation: School of Education
Series Name: A report based on research by the School of Education, Murdoch University...project has been assisted...through the Australian National Training Research Advisory Council
Publisher: Murdoch University/Autralian National Training Authority
Copyright: 1997 Murdoch University
Notes: Subjects: Hyatt Regency Perth/Matilda Bay Brewing Company
URI: http://researchrepository.murdoch.edu.au/id/eprint/8196
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