Learning and quality improvements in the workplace: Two case studies
Harris, L., Hull, E.B. and Volet, S. (1997) Learning and quality improvements in the workplace: Two case studies. Murdoch University/Autralian National Training Authority, Murdoch University, Murdoch, W.A.
This report presents the results of a project undertaken by Murdoch University in collaboration with the Hyatt Regency Perth and the Matilda Bay Brewing Company. The purpose of the project was to investigate the links between structural and cultural organisational change, workplace learning and quality improvements. The study identified a number of key elements which influence the links between organisational change, learning opportunities and quality improvements. In addition the study also highlighted the critical role that organisational cultures play in the process of change and identified possible conflicting values which can emerge when organisational change is perceived as reducing labour requirements.
|Murdoch Affiliation:||School of Education|
|Series Name:||A report based on research by the School of Education, Murdoch University...project has been assisted...through the Australian National Training Research Advisory Council|
|Publisher:||Murdoch University/Autralian National Training Authority|
|Copyright:||1997 Murdoch University|
|Notes:||Subjects: Hyatt Regency Perth/Matilda Bay Brewing Company|
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