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Knowledge management system for efficient use of modern rural energy services (MRES) in Thailand

Payakpate, J., Fung, C.C. and Nathakaranakule, S. (2005) Knowledge management system for efficient use of modern rural energy services (MRES) in Thailand. In: International Conference on Knowledge Management (ICKM), 7-9 July 2005, Kuala Lumpur, Malaysia

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Abstract

In Thailand, the purpose of the Modern Rural Energy Service (MRES) projects is to improve the quality of life and elevation of economic advantages in rural areas (Ketjoy et al, 2004 and CASE, 2001). However, there exist many practical problems that hinder the success of the projects. Examples of the reasons are - high turnover of experts and specialists; lack of in depth knowledge on the system among the local users; high cost of the system, tools and equipment; and limited budget for planning, research and development. In order to overcome the above issues, Knowledge Management System (KMS) has been identified as a viable solution. Regarding the advance development on information and communication technology (ICT), the integration of knowledge management and Web technologies has been established as an invaluable tool. The combination has the potential to assist the promotion of knowledge management and related activities thereby enabling the acquisition of diverse types of information and data (Tiwana & Ramesh, 2001). The proposed research is to develop a KM platform based on Web technologies that will be a channel used by the stakeholders for the gathering, sharing, extraction and dissemination of knowledge about the MRES. Examples of the system functions will be - checking the type of renewable energy resources around local area; teaching of MRES development and maintenance processes; comparison for suitable MRES according to the users’ location; forums, and FAQ’s; sharing of best practices and discussion with experts…etc. The expected users and contributors to this system are the relevant government departments including the Provincial Electricity Authority (PEA), Solar Energy Research and Training Centre (SERT) and local administrators. This paper will present the overview of proposed research, important features, the prototype, functionalities and significant contributions. A case study based on this prototype will be implemented and studied at SERT at the later part of the study.

Publication Type: Conference Paper
Murdoch Affiliation: School of Information Technology
Publisher: Centre for Academic Development, Universiti Putra Malaysia
URI: http://researchrepository.murdoch.edu.au/id/eprint/790
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