Alignment of knowledge and IT strategies: a case for the banking sector in the Gulf Cooperation Countries

Al-Ammary, J., Fung, C.C. and Goulding, P. (2005) Alignment of knowledge and IT strategies: a case for the banking sector in the Gulf Cooperation Countries. In: International Conference on Knowledge Management (ICKM), 7-9 July 2005, Kuala Lumpur, Malaysia.

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Abstract

Information Technology (IT) is playing a crucial role in supporting and managing the organization’s knowledge assets. IT supplies the necessary collaboration, communication, and networking capabilities required for accelerating the speed of knowledge transfer and creation. This explorative research study will examine the association and the alignment between the Knowledge Management (KM) strategy and Information Systems, IS/IT strategy adopted by the banking sector in the Gulf Cooperation Council (GCC) Countries in supporting business strategy. Using the recommended model, the study will explore the impact of this alignment on the organizations’ performance. The context of the GCC has been chosen because there is a need for a context-aware model for the KM in such countries. This model should consider the contextual, cultural, and technical factors that have a crucial effect on implementing KM and its strategies.