Catalog Home Page

A multilevel natural language query approach conversational agent systems

Goh, O.S., Depickere, A., Fung, C.C. and Wong, K.W. (2007) A multilevel natural language query approach conversational agent systems. IAENG International Journal of Computer Science, 33 (1). pp. 7-13.

[img]
Preview
PDF - Published Version
Download (456kB)
Link to Open Access version: http://www.iaeng.org/IJCS/issues_v33/issue_1/IJCS_...
*No subscription required

Abstract

The main aim of this research is to investigate a novel technique for implementing a conversational intelligent agent system on the web. The research will focus on a multilevel natural language query approach. While the present World Wide Web provides a distributed hypermedia interface to the vast amount of information on the Internet, there is a lack of appropriate metadata to that content. Instead of being a giant library as intended, increasing sections of the Web resemble a giant garbage dump. A multilevel natural language query system is described in this paper for the representation of knowledge in specific and open domains. The six-layer conversational agent system includes Spellcheck, Natural Language Understanding and Reasoning, FAQChat, Metadata Index Search, Pattern Matching and Case-Based Reasoning, and Supervised Learning. This technique is demonstrated using extracts from queries on the field of data relating to the Bird Flu H5N1 pandemic crisis.

Publication Type: Journal Article
Murdoch Affiliation: School of Information Technology
Publisher: International Association of Engineers (IAENG)
URI: http://researchrepository.murdoch.edu.au/id/eprint/560
Item Control Page Item Control Page

Downloads

Downloads per month over past year