Performance feedback and maintenance of staff behavior residential settings
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The literature on staff management reveals a problem in maintaining performance after training programs. The research suggests that maintenance will be maximized by providing regular feedback to relevant personnel, and that feedback, even when self‐management procedures are incorporated, should be based on independent observations of client behavior. Outcome measures should indicate changes in client behavior that are valued by staff. There are times, however, when process feedback is also necessary.
|Publication Type:||Journal Article|
|Publisher:||John Wiley and Sons Ltd|
|Copyright:||© 1990 John Wiley & Sons, Ltd|
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