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Inaccuracy, ambiguity and irrelevance: An analysis of the nature of quality in knowledge management using the noetic prism

Hobbs, V.J., Pigott, D. and Gammack, J. (2002) Inaccuracy, ambiguity and irrelevance: An analysis of the nature of quality in knowledge management using the noetic prism. In: The Role of Quality in Knowledge Management: Australian Conference on Knowledge Management and Intelligent Decision Support (ACKMIDS 2002), 9 - 10 December, Melbourne

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Abstract

Quality, as it applies to knowledge systems, is not singular in nature but emergent from aspects of the system which themselves are subject to variation in quality. We suggest that there are three quality determinants, which we can characterise as inaccuracy, ambiguity, and irrelevance. We use the framework of the noetic prism to describe inaccuracy, ambiguity, and irrelevance formally as a result of variance in the dimensions of granularity, shape and scope in noetic material, and suggest that any unreliable system will always contain an amalgam of the three. We suggest some practical implications based on this analysis.

Publication Type: Conference Paper
Murdoch Affiliation: School of Information Technology
Conference Website: http://www.infotech.monash.edu.au/research/groups/...
Notes: Hobbs, V.J., Pigott, D. and Gammack, J. (2002) Inaccuracy, ambiguity and irrelevance: An analysis of the nature of quality in knowledge management using the noetic prism. In: Burstein, F., Linger, H. (eds), 2002, Knowledge Management and Context, Australian Scholarly Publishing, Kew Vic Australia. Pp 42-54.
URI: http://researchrepository.murdoch.edu.au/id/eprint/1894
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