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Practical application of a Knowledge Development Life Cycle

Pigott, J.P., Gammack, J., Pigott, D. and Hobbs, V.J. (2007) Practical application of a Knowledge Development Life Cycle. In: 10th Australian Conference on Knowledge Management and Intelligent Decision Support , 9 - 12 December, Melbourne.

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    Abstract

    We describe the practical application of a reflective knowledge development lifecycle (KDLC) designed to be used by organisations reviewing their KM processes and capability. A Knowledge Development Life Cycle model, together with knowledge representation and visualisation tools, was used by an environmental scientist to find gaps in processes and design in implementing an organisation-wide research framework. Analysis showed that the organisation was strong in areas including decision-making, document creation and archiving, and understanding operational needs. Underperformance was revealed in other areas, notably communication between various organisational sections and in responsibility for the chain of custody of operational documents. Developing a knowledge repository for the project also highlighted the research framework’s inherent complexity among people, resources, research activities, operational tasks and communication outcomes. Our case study has helped to validate the utility of the KDLC in ensuring alignment of organisational processes and strategy following a disruption to its traditional role.

    Publication Type: Conference Paper
    Murdoch Affiliation: School of Information Technology
    Conference Website: http://www.conferences.monash.org/ackmids2007/
    Notes: 10th. Australian Conference for Knowledge Management and Intelligent Decision Support 2007 (ACKMIDS’07) Dec 9-12, 2007 held in Melbourne, Australia in conjunction with the SCMIS 2007 Conference
    URI: http://researchrepository.murdoch.edu.au/id/eprint/1891
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