Bridging the gap of understanding between managers and operators in protected areas
Wegner, A., Moore, S.A. and Macbeth, J. (2007) Bridging the gap of understanding between managers and operators in protected areas. In: 17th International Research Conference of the Council for Australian University Tourism and Hospitality Education (CAUTHE 2007), 11 - 14 February, Manly, Sydney
Nature based tourism is booming, the sector is of great importance and thus the management of protected areas is facing a dilemma: protection versus visitor use. Given the different public policies contexts of tourism in protected areas there is often misunderstandings and sometimes animosity between protected area managers and tour operators, which does not serve the interests of either. Given the engagement of both in protected areas and necessarily with each other, it is critical that their relationship and its complexities are clearly understood. Recognising that this relationship is more than simple communication, this study set out to explore the relationship and associated influences such as organisational sub-cultures, values and ethics and power. The analysis focused on the individual, organisational and political perspectives. The research allows us to move beyond the rhetoric of communication commonly associated with the relationship between managers and operators to a more complex and holistic view of the individuals, the values and their organisational/political locations.
|Publication Type:||Conference Paper|
|Murdoch Affiliation:||School of Environmental Science|
School of Social Sciences and Humanities
|Publisher:||University of Technology Sydney|
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